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Frequently Asked Questions
general info
The measurement of the space between your watch lugs (in millimeters) is the watch band size you will need. Your current strap may have the size noted on the backside (for example "20" would mean it's a 20mm strap).
For length, we recommend measuring your wrist or your existing strap (not metal bands), and use our size guide to determine the best length for you.
Watch Strap Size Guide
A deployant/deployment clasp replaces a standard buckle and helps extend the life of your watch band. Our push button clasps are made of 316L stainless steel and are individually quality checked to ensure proper connection points.
These clasps are keepers! Use over time with different straps by ordering a strap with the same taper (lug width x buckle width) as your last one.
If added to your order, we will attach it to your strap before shipping.
Learn more about deployant clasps
Well, there are a few differences, and yes!
A deployant clasp instead of a standard buckle will extend the life of your watch band. You feed the long end of the strap in the clasp to your desired adjustment hole and keep it there, eliminating that pull on the buckle each time. Plus, a clasp can be used on multiple straps and it's pretty easy to do; it attaches with a spring pin like your strap does to your watch.
Our favorite and best selling clasp is our own Push Button Deployant Clasp. This is what's known as a double fold or butterfly style and is available with most all of our watch bands as an add on option. These are selectively sourced, beautifully finished, heavyweight 316L stainless steel clasps made right. We check each one prior to shipping to ensure proper working condition and attach it to your strap so it's ready to wear.
We also offer the Hirsch Single Fold Deployant Clasp; a high quality clasp made with heavyweight 316L stainless steel and finished with the signature Hirsch "H" logo. It's a pressure held clasp that has only one folding point and "snaps" into place. To unlock, pull firmly from connection point. This clasp is only offered in select sizes so it is only available through the direct product page. To order with your strap, select the buckle size of the strap for your clasp size and we will attach it for you.
These can sometimes be a little loose, we strive to check each one prior to shipping, however if you do receive one that does not connect tightly, please contact us immediately for a replacement.
Lastly, we offer the Hirsch Pusher Deployant Clasp.
Relationship status: It's complicated
Basically, if you know, you know. If you don't, don't buy it.
We do not offer custom watch straps at this time.
We are proud to offer some of the finest watch bands available. We are authorized distributors for our manufacturers and we examine every piece to ensure its quality standards.
As a retailer, we work with select companies that use the best leathers and the highest standards in production. These brands include Hirsch (Austria), Rios (Germany) and our own Strapped For Time collection (made in France and Italy).
Unfortunately we are not set up at this time to accept customer watches for repair or watch band attachment. It's fairly easy to do yourself with a spring pin tool, or you can take it to your local jeweler and they can attach it for you.
No, we are not a manufacturer. We are a small retail business, offering a variety of watch bands from a select group of manufacturers we have known and worked with for over 20 years.
Our long-standing relationships with our vendors allows us to carry a large selection of hard to find sizes and unique colors and styles that you won't find in a jewelry store.
Contact us anytime for assitance.
shipping and delivery
We do! As a small business, we make every effort to keep the freshest inventory by ordering small quantities, often. If an item is backordered, we will contact you immediately with an estimated ship date.
Orders typically ship in 1 business day.
As a small business, we make every effort to keep the freshest inventory by ordering small quantities, often. If an item is backordered, we will contact you immediately with an estimated ship date.
In most cases, yes. If you need your order quickly, please contact us to ensure that it will ship when you expect it to. We offer UPS Next Day Air as a shipping service, but we do have an order processing time, so check in with us if you need your order right away and we'll do everything we can to accomodate.
We know it can be tricky to find the strap that's "just right" for you and your watch. That's why we offer free shipping on returns and exchanges for up to 60 days.
CARE AND MAINTENANCE
Cleaning
- wipe gently with a damp cloth after wear.
- Do not soak in water or use harsh chemicals.
- let it air-dry naturally.
Conditioning and Moisturizing
Apply leather conditioner once every 3–4 months to maintain flexibility and prevent cracking.
Long-Term Storage
Store in a cool, dry place. Avoid direct sunlight and ensure the band is not tightly bent or crushed.
Yes, all products are warrantied for 1 year. Use the return portal or contact us to receive a replacement.
The original strap on my Defakto watch was finally deteriorating after several years of heavy use. I wanted a factory similar replacement, but with tariffs and shipping, the cost from Defakto was over $100. So I was very keen to try the Metro strap and with no exaggeration, this is even softer, slimer, and more flexible than the original. Time will tell how it holds up but on first impression, amazing.
It's perfect. So thin and so soft. And the metal has the right shade of shine. I have Strapped For Time bookmarked for future orders.
Super comfortable, good looking, and affordable. I've bought this same strap for 3 different watches, and would gladly buy a fourth if I needed it.
Amazing product! Very comfortable, and great service, too. Thank you!
feels great.
Very soft, high quality leather in gray. I had to punch another hole in the band because it was still a little loose for my wrist on the tightest notch but other than that, great purchase and I like supporting small businesses. Thank you.
Thanks so much, Ruthie! We truly appreciate your business!