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Return Policy

Please Remember to check all sizing, length and width, before removing any tags or trying a watch band on.
Items must be returned in brand new, unworn condition; any tags must be in tact.
Click here for our Sizing Help page.

Returns:
To receive return instructions and shipping label, please contact us at orders@strappedfortime.com or 704-884-1328.

No returns are allowed on special orders. Refunds are subject to a 10% restocking fee and will be processed to your original method of payment within 2-3 days of receipt.

Exchanges

We will email you a prepaid return label for the original item. Once received, we will ship the replacement. If there is a difference in price, a refund confirmation or invoice will be sent by email.

Or, place an order for the new item, let us know it's an exchange, and we'll include a printed return label in the new shipment. Once the return is received, we will issue a full refund for the item.

Damaged Items

If you receive a damaged or defective item, please contact us immediately for a replacement.

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