RETURN POLICY
Returns are allowed up to 60 days from receipt of your order.
All items must be returned in brand new, unworn condition; any tags must be in tact.
Please remember to check all sizing - length and width - before removing any tags or trying a watch band on. Once the leather on a strap has been creased, it cannot be returned.
- Use our new Return Portal for quick and easy service!
- Easily exchange for another size or any other product
- Exchange and Store credit allowed up to 60 days from delivery date - refunds allowed up to 30 days (restocking fees may apply) - no returns allowed on special orders or tools.
- Use the Return Portal to start a return and receive a prepaid return label. Pack return items in padded envelope and include a copy of your RMA in the package (you can use the original packaging if you still have it - simply place the new label on top of the old label.)
Defective Items:
We are committed to providing the best products and service to our customers. If you receive a damaged or defective item, please use the Return Portal to request an immediate replacement, or contact us at orders@strappedfortime.com.