Return Policy

Returns are allowed up to 60 days from receipt of your order.

All items must be returned in brand new, unworn condition; any tags must be in tact.

Please remember to check all sizing - length and width - before removing any tags or trying a watch band on. Once the leather on a strap has been creased, it cannot be returned.

• Use the Return Portal to start a return and receive a prepaid return label
  
• Store credit allowed up to 60 days from delivery date (no restocking fee) - refunds allowed up to 30 days (restocking fee applies).
  
• No returns allowed on special orders, custom orders or tools.
• Pack return items in padded envelope and include a copy of your RMA in the package (you can use the original packaging if you still have it - simply place the new label on top of the old label.)
  

Defective Items:
We are committed to providing the best products and service to our customers. If you receive a damaged or defective item, please use the Return Portal to request an immediate replacement, or contact us at orders@strappedfortime.com.