Please Remember to check all sizing, length and width, before removing any tags or trying a watch band on. If you are not sure about sizing, please contact us; we'll be happy to help. Or click here for our Sizing Help page.
Returns:
Items must be returned in brand new, unworn condition; any tags must be in tact. Once the leather is creased, we cannot re-sell the item and therefore cannot issue a refund. No returns are allowed on special order straps or custom straps.
A 10% restocking fee is applied to all refunds (no fee for exchanges).
To receive return instructions and shipping label, please contact us at orders@strappedfortime.com or 704-884-1328.
Exchanges
Please email or call with your exchange request. We will email you a prepaid return label for the original item. Once received, we will ship the replacement. If there is a difference in price, a refund confirmation or invoice will be sent by email.
If you need faster service or do not have a way to print the return label:
Place an order for the new item, let us know it's an exchange, and we'll include a printed return label in the new shipment. Once the return is received, we will issue a full refund for the item.
Refunds
Once your return is received, your refund will be processed to your original method of payment within 2-3 days. A 10% restocking fee is applied to all refunds.
Damaged Items
If you receive a damaged or defective item, please contact us immediately for a replacement.